We created a CRM that combines sales and production processes in one CRM, automates routine processes, makes keeping records of all leads and jobs easier, simplifies the process of maintaining documentation.
Company Type
Enterprise
Location
Virginia
Product Type
Web Application
Project Length
30 weeks
Problem
Our client wanted to create a CRM that would allow :
Reaching out to multiple vendors
combining sales and production processes in one CRM
automation of routine processes
keeping records of all leads and jobs easier
use of a simplified the process of maintaining documentation and make it convenient
managing tasks of residential and commercial jobs
Solution
CodeBright built the CRM from scratch. We started with the research to make sure that the product will suit all of the needs of the client.
The final CRM that we built has the following features:
managing every client request from the Lead to the final work done
connection of the salesmen and technicians, crew and vendors
helping salesmen manage Leads and make them real Work request
helping salesmen manage materials delivery, crew and technicians work
Custom fields – there’s a possibility to create custom fields for almost every section in CRM
bid tracking
custom reports – there’s a possibility to create reports with every CRM field from every section
Dashboard with real-time custom reports
Automation of routine tasks
Technician portal – a separate web application that connects with CRM and helps technicians manage their events and send reports about their work to salesmen
Customer portal – a separate web application that connects with CRM and helps customers track the Job progress and have an access to all documents as Estimate Invoice and etc
Sync with Signable – sign document online
Sync with Eagleview – quick measurements
Sync with Outlook – there’s a possibility to send emails from CRM to customers directly and view the history of emails
Services Provided
Wireframes & Mockups
Graphic and UI/UX Design
Development
Blueprinting/ Compiling the Scope of Work
Testing & Quality Assurance
On-Going Maintenance and Technical Support
Tech We Used
Laravel
Firebase
Trello
JavaScript
React
PHP
MySQL
Invision
AWS
Results
A CRM that combines sales and production processes in one CRM, automates routine processes, makes keeping records of all leads and jobs easier, simplifies the process of maintaining documentation.
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